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Everlume — Terms of Service (Terms of Use / EULA)

Last updated: July 24, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "User") and Avix Ventures LLC, a Florida limited liability company ("Avix Ventures," "we," "us," or "our"), governing your access to and use of the Everlume mobile application and related services (the "App" or "Services").

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE IMPORTANT HEALTH AND SAFETY DISCLAIMERS (SECTION 3), DISCLAIMERS OF WARRANTIES (SECTION 11), A LIMITATION OF LIABILITY (SECTION 12), AND A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER (SECTION 15) THAT AFFECT YOUR LEGAL RIGHTS.

By downloading, accessing, or using the App, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not download or use the App.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Services. By using the App you represent and warrant that you meet these requirements and that your use complies with all applicable laws.

2. The Service

Everlume is an informational tool that lets you scan barcodes or search for packaged food and consumer products and view ingredient information, automated "flags" for certain ingredients, an automated "cleanliness" score, and suggested alternatives. The Services aggregate data from third-party databases and automated/AI processes.

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable to you for any modification, suspension, or discontinuation of the Services.

3. ⚠️ HEALTH, SAFETY, AND "NOT ADVICE" DISCLAIMER (READ THIS)

3.1 Informational only; not professional advice. The App provides general informational content for educational and convenience purposes only. It is NOT medical, nutritional, dietary, allergy, health, or professional advice, and it is NOT a substitute for the advice, diagnosis, or treatment of a qualified physician, registered dietitian, allergist, pharmacist, or other qualified professional. Never disregard or delay seeking professional advice because of something you read in the App.

3.2 Do NOT rely on the App for allergies, intolerances, or medical conditions. Ingredient data may be inaccurate, incomplete, outdated, mislabeled, or missing, and product formulations change frequently. The App may fail to identify an allergen or other ingredient that is actually present, or may list ingredients that are not present. If you have a food allergy, intolerance, medical condition, or dietary restriction, you must ALWAYS read the actual physical product label and packaging and consult your medical professional. Do not use the App as your sole or primary means of avoiding an allergen or ingredient. Doing so could result in serious injury or death, and you assume that risk.

3.3 Flags and scores are automated opinions, not facts. The "flags," concern levels, "scores," grades, and "cleaner alternative" suggestions are generated by automated rules and AI based on third-party data. They reflect general, debatable points of view about ingredients — not established scientific or medical consensus, and not a judgment that any product is "safe," "unsafe," "healthy," or "unhealthy" for you specifically. Reasonable experts disagree about food ingredients. The App does not evaluate your individual health needs.

3.4 Third-party and AI-generated data. Ingredient and product data originate from third-party sources (including public and commercial product-information databases, and manufacturer and retailer pages) and from automated/AI extraction. We do not manufacture, test, or independently verify products, and we do not control these third-party sources. We make no representation or warranty that any ingredient list, image, or other data is accurate, current, or complete.

3.5 No reliance. You agree that you use the App and any information in it at your own risk and that you will not rely on it for any decision that could affect your health or safety without independently verifying it against the actual product packaging and a qualified professional.

4. Subscriptions, billing, and auto-renewal

4.1 Subscription required. Access to the App's features requires a paid auto-renewing subscription ("Everlume Premium"), sold through Apple's In-App Purchase. Current plans:

Prices may vary by region and may change as described below. The price shown in the App at the time of purchase governs.

4.2 Payment through Apple. Payment is charged to your Apple ID account at confirmation of purchase. Apple — not Avix Ventures — processes your payment, and your purchase is also subject to Apple's Media Services / App Store terms.

4.3 Auto-renewal. Your subscription automatically renews unless you cancel it at least 24 hours before the end of the current period. Your Apple ID account is charged for renewal within 24 hours before the end of the current period at the then-current price for your plan. You must cancel to stop being charged.

4.4 How to cancel. You can manage or cancel your subscription anytime in your device's Settings → your name → Subscriptions (or the App Store account settings). Cancellation takes effect at the end of the current billing period; you retain access until then.

4.5 Free trial / introductory offers (if any). If we offer a free trial or introductory price, any unused portion of a free trial is forfeited when you purchase a subscription, where applicable. Unless you cancel at least 24 hours before the trial ends, the trial automatically converts to a paid subscription at the standard price.

4.6 Refunds. All purchases are processed by Apple and are generally non-refundable except where required by law. We do not control and cannot issue refunds for App Store purchases; refund requests are handled by Apple under its policies.

4.7 Price changes. We may change subscription prices. Where required, Apple will notify you and/or seek your consent before a price increase takes effect; otherwise, the change applies to your next renewal. If you do not agree to a new price, cancel before it takes effect.

4.8 Your "account." The App is designed so that purchasing a subscription establishes your access, tied to your Apple ID. You may use Sign in with Apple to restore your subscription on another device. We do not provide username/password accounts.

5. License

Subject to these Terms and your active subscription (where required), we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on Apple devices you own or control, for your personal, non-commercial use. All rights not expressly granted are reserved.

6. Acceptable use / restrictions

You agree not to, and not to permit anyone to:

We may suspend or terminate your access for any violation.

7. User submissions / reports

If you submit product corrections, feedback, or other content ("Submissions"), you grant Avix Ventures a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, and incorporate the Submission into the Services and catalog without compensation or attribution. You represent that you have the rights to submit it and that it is accurate to your knowledge and not unlawful. We are not obligated to use any Submission.

8. Intellectual property

The App, its design, branding (including "Everlume" and the lighthouse mark), software, scoring methodology, original text, and the compiled catalog (as a compilation) are owned by Avix Ventures or its licensors and are protected by intellectual property laws. Third-party data and trademarks (e.g., product names, brand names, third-party databases) belong to their respective owners; their appearance in the App does not imply endorsement. You receive only the limited license in Section 5.

9. Third-party services and data

The Services interoperate with and incorporate third-party services and data sources (e.g., Apple and various hosting, subscription-management, product-data, web-search, and AI providers). Your use may be subject to those parties' terms. We are not responsible or liable for third-party services, data, accuracy, availability, or conduct.

10. Apple-specific terms (App Store EULA)

These Terms are between you and Avix Ventures, not Apple, and Avix Ventures (not Apple) is solely responsible for the App and its content. To the extent any conflict exists, Apple's standard Licensed Application End User License Agreement (LEULA) applies, and the following acknowledgments are made:

11. DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVIX VENTURES AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY INGREDIENT DATA, FLAG, SCORE, IMAGE, OR OTHER CONTENT IS ACCURATE, CURRENT, COMPLETE, OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

12.1 IN NO EVENT WILL AVIX VENTURES OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR ANY PERSONAL INJURY, BODILY INJURY, ILLNESS, ALLERGIC REACTION, EMOTIONAL DISTRESS, OR DEATH, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICES OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 WITHOUT LIMITING THE FOREGOING, OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO US (VIA APPLE) FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12.3 THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND US AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES (INCLUDING DAMAGES FOR PERSONAL INJURY), SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU; IN SUCH CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Avix Ventures and its members, managers, officers, employees, agents, and suppliers from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Services; (b) your violation of these Terms or any law or third-party right; (c) your Submissions; or (d) your reliance on any content in the App. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.

14. Assumption of risk

You knowingly and voluntarily assume all risks associated with using the App, including the risk that ingredient data is wrong or incomplete and that you may rely on it. You agree that this assumption of risk, together with the disclaimers and limitations in these Terms, allocates the risks between us, and is reflected in the pricing of the Services.

15. Dispute resolution — BINDING ARBITRATION & CLASS-ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR RIGHTS.

15.1 Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing support@everlumeapp.com with a description of the dispute. We'll try to resolve it within 60 days.

15.2 Binding arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by a recognized arbitration provider (e.g., the American Arbitration Association) under its applicable consumer rules, rather than in court. The arbitration will be conducted in the English language and seated in Broward County, Florida, or by video/telephone where permitted. The arbitrator's decision is final and binding.

15.3 Class-action waiver. YOU AND AVIX VENTURES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.

15.4 Exceptions. Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief for intellectual-property infringement or unauthorized access in any court of competent jurisdiction.

15.5 Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@everlumeapp.com with your request to opt out; opting out does not affect any other provision.

15.6 Governing law. These Terms are governed by the laws of the State of Florida and applicable U.S. federal law (including the Federal Arbitration Act), without regard to conflict-of-laws rules. Subject to the arbitration agreement, the state and federal courts located in Broward County, Florida have exclusive jurisdiction for any matters not subject to arbitration, and you consent to that jurisdiction and venue.

16. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your license ends and you must stop using the App. Sections that by their nature should survive (including Sections 3, 7, 8, 11–15, and 17) survive termination. Termination does not entitle you to a refund except as required by law or Apple's policies.

17. General